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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeeAnn H.

April 6, 2026

5  out of  5
rating by LeeAnn H.
"I reached out to Kristi last year about our homeowners and auto insurance. They couldn’t write a homeowners policy in my area at that time. Earlier this year Kristi surprised me by reaching out and asking if she could try again this year, I didn’t expect her to follow-up a year later. She was able to insure our home this year so we switched our auto too. Not only do I appreciate her following up but I really appreciate her saving us $$, especially when everything thing costs more nowadays. Destinee has helped me a few times when I’ve called, she’s really helpful and friendly, every staff member I’ve spoken to is."
We responded:
"LeeAnn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chris Burns’s Team!"
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Deborah Geiman

March 27, 2026

5  out of  5
rating by Deborah Geiman
"Had some complicated vehicle insurance issues that needed solving, and Taylor was there to clear things up. All is good now!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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CASSIE PETERS

March 27, 2026

5  out of  5
rating by CASSIE PETERS
"love love this agency, they are quick on responces and getting things taken care of. Courtney and Taylor are phenominal and have helped me save money with my homeowners and auto policy. they do not try to over sell insurance which is greatly appreciated :)"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Sarah Gourgues

March 27, 2026

5  out of  5
rating by Sarah Gourgues
"The team at Chris Burns State Farm is extremely responsive and helpful. Would highly recommend getting a policy with this team."
We responded:
"We appreciate your review, Sarah. We are so happy that you had such a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia ! "
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D'Andra Zamorano

March 27, 2026

5  out of  5
rating by D'Andra Zamorano
"I’ve had a really positive experience with this insurance company. From the start, Taylor’s customer service has been responsive, helpful, and easy to work with. Anytime I’ve had questions about my policy or needed clarification, she took the time to explain everything clearly without making me feel rushed. will definitely recommend to family and friends! Thank you Taylor"
We responded:
"Thank you for the amazing review, D'Andra! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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angel lynn

March 26, 2026

5  out of  5
rating by angel lynn
"I have had such a good experience here with my car insurance! Taylor was the best and helped me get set up when I needed it with such short notice. She answered all my questions and explained everything to me so I could understand! I appreciate the excellent customer service here!"
We responded:
"angel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Burns’s Team is just a call or email away!"
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linda cochran

March 26, 2026

1  out of  5
rating by linda cochran
"Been with this office for over 30 years. Long over due to change agents. Would not recommend them. Spoke with Brandy who was very rude. Ask to speak with Chris, and was told he was out of office for 3 weeks. As I said, time for change."
We responded:
"Hi Susan, thank you for your comment and for being a State Farm policy holder for 30 years. I apologize that you had this experience, and I understand your frustration. The purpose of my agency is to offer affordable insurance with unsurpassed customer service. For you, this Thursday, we fell short of that goal. I called this evening and left a message so you could tell me directly what occurred. If you want, you have my cell number, so feel free to call or e-mail me directly. "
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Angela Turner

March 25, 2026

5  out of  5
rating by Angela Turner
"We have worked with the Chris Burns, State Farm agency for years. The personal touch and efforts Erin makes for our family is top notch. They take the time to figure out our needs and provide the wisdom and coverage we need with a price point that is excellent!"
We responded:
"Thank you so much for the 5-stars, Angela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chris Burns’s Team anytime."
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Terri Stancil

March 24, 2026

5  out of  5
rating by Terri Stancil
"We have had Chris Burns as our agent for 18 years. His staff is very attentive and professional whatever our needs are at the time. Brandy C. is our go-to whenever a need arises for any of our policies. She knows us and is extremely helpful and always goes the extra mile."
We responded:
"Thank you for the fantastic review, Terri! We are always here to help with your insurance needs here in Magnolia . "
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Bryan & Mandi Smithall

March 24, 2026

5  out of  5
rating by Bryan & Mandi Smithall
"Erin helped me with all my needs today regarding my homeowner's and auto insurance package. She was also able to get me in without an appointment which was very awesome of her. I highly recommend this State Farm location, they are very professional, quick to help and excellent at explaining everything you need/want to know!"
We responded:
"Bryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kady Golightly

March 24, 2026

5  out of  5
rating by Kady Golightly
"Kristi and Brandy have helped me out the past couple of years between home, auto and boat insurance. They are both very responsive and quick to change or update any of my policies. We are very pleased with them and State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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briana diaz

March 20, 2026

5  out of  5
rating by briana diaz
"Been with them for seven or eight years now and have referred many family and friends! Chris and the team are awesome, Courtney always provides The best service! She is always so positive and personable! 10/10 would recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Magnolia to know that you had such a wonderful experience with us here on State Farm Agent Chris Burns’s Team."
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Gina Arnold

March 20, 2026

5  out of  5
rating by Gina Arnold
"Definitely recommend at least getting a quote before settling on another Insurance agent. The whole staff is super helpful and Courtney A. is very efficient and knowledgeable when I have questions about my coverage. Unfortunately, I had to use my auto coverage recently and the best part was the quick response from the insurance company and handling of the claim was smooth and easy!"
We responded:
"Gina, thank you for your wonderful review of State Farm Agent Chris Burns’s Team!"
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Jan Roberts

March 18, 2026

5  out of  5
rating by Jan Roberts
"My husband and I have been a customer for about a year now anytime I have a question. I am always able to work with Courtney Arnold and we are satisfied with the service that we are receiving through her office."
We responded:
"Thanks so much for the fantastic rating, Jan! We are so glad you had a positive experience with us here on State Farm Agent Chris Burns’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Aleina Daily

March 18, 2026

5  out of  5
rating by Aleina Daily
"Great customer service and friendly staff! Thank you to Courtney Arnold for answering all my questions and concerns regarding my quote on car and life insurance. If you want an group that truly cares give them a call!"
We responded:
"Wow, thank you for the 5-star review, Aleina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Alexis Lovell

March 18, 2026

5  out of  5
rating by Alexis Lovell
"We have had State Farm with Chris Burns and his group for approximately 4 years now and have never had any issues! Courtney helped us get started and has always been attentive when I have questions or need help! I am truly grateful to be working with them!"
We responded:
"Thank you for the 5-star review, Alexis! Here on State Farm Agent Chris Burns’s Team, we are proud to serve our community and appreciate your recognition. "
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Todd Fairchild

March 17, 2026

5  out of  5
rating by Todd Fairchild
"Very professional and on top of our policy’s Totally recommend this office of state farm"
We responded:
"Thank you so much for the 5-stars, Todd! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chris Burns’s Team anytime."
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French concept design

March 13, 2026

5  out of  5
rating by French concept design
"The service was truly appreciated, with a professional welcome, a smile, and a willingness to help and be available to the customer! This is something that deserves to be said to those who truly appreciate it! So, thank you very much to Ms. Erin Lungren for this."
We responded:
"Jean-Michel, thank you so much for the 5-star rating! I truly appreciate it. If you have any insurance questions or need assistance, we're just a call or email away!"
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Will

March 13, 2026

5  out of  5
rating by Will
"I had a fantastic experience working with Brandy at State Farm. She made the process of bundling policies with my wife incredibly easy and saved us money in the process."
We responded:
"Thank you for the 5-star review, Will! Here on State Farm Agent Chris Burns’s Team, we are proud to serve our community and appreciate your recognition. "
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Kristi Coleman

March 13, 2026

5  out of  5
rating by Kristi Coleman
"I had a great experience with the team at State Farm! Brandy Coleman was incredibly helpful, knowledgeable, and made the entire process smooth and easy to understand with my auto insurance. She took the time to answer all my questions and made sure everything was handled quickly and professionally. Chris Burns runs a fantastic office, and it’s clear the team really cares about their customers. If you’re looking for an insurance office that’s responsive, friendly, and truly helpful, I highly recommend working with them. Thank you again for the excellent service!"
We responded:
"Thank you for your kind review of State Farm Agent Chris Burns’s Team. We appreciate it!"
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Shaina Prugar

March 12, 2026

5  out of  5
rating by Shaina Prugar
"Courtney Arnold with State Farm is absolutely outstanding. She is knowledgeable, responsive, and truly cares about her clients. Courtney takes the time to explain coverage options and ensures you feel confident in your decisions. It’s rare to find an agent who is both professional and genuinely invested in helping people. If you’re looking for an insurance agent who goes above and beyond, Courtney is the one to call!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Burns’s Team. "
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Daniel S. Martin

March 11, 2026

5  out of  5
rating by Daniel S. Martin
"We’ve had a fantastic experience working with our State Farm agent Chris Burns and his team. They are always professional, responsive, and truly care about making sure everything is handled the right way. A special shoutout to Courtney Arnold, who has been absolutely awesome to work with. She goes above and beyond to answer questions, explain coverage clearly, and make the entire process smooth and stress-free. It’s rare to find someone so knowledgeable and genuinely helpful. If you’re looking for an insurance team that provides great service and truly looks out for their clients, I highly recommend Chris Burns and Courtney Arnold at State Farm!"
We responded:
"Thanks so much for the fantastic rating, Daniel! We are so glad you had a positive experience with us here on State Farm Agent Chris Burns’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Caitlin Calley

March 11, 2026

5  out of  5
rating by Caitlin Calley
"I had an excellent experience with State Farm, thanks to Courtney Arnold. Courtney was incredibly helpful, professional, and patient while guiding me through my insurance options. She took the time to explain everything clearly and made sure I understood my coverage, which made the entire process stress-free. What really stood out was Courtney’s responsiveness and genuine care for her clients. Anytime I had a question, she answered quickly and made sure I felt confident in my decisions. If you’re looking for reliable insurance outstanding customer service, I highly recommend working with Courtney Arnold at State Farm. She truly goes above and beyond to take care of her customers."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Chris Burns’s Team! We deeply appreciate your kind words here in Magnolia . "
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Tiffany Roberts

March 11, 2026

5  out of  5
rating by Tiffany Roberts
"Chris Team gave me great and better pricing for all of my needs. From the best life insurance policy, to drone coverage! Farm use semi trucks and all of our vehicles. Courtney is always so patient with me, and always understanding to my busy schedule."
We responded:
"We appreciate your review, Tiffany. We are so happy that you had such a wonderful experience with State Farm Agent Chris Burns’s Team here in Magnolia ! "
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Tamara Bowden

March 11, 2026

5  out of  5
rating by Tamara Bowden
"Awesome agent! Great staff! Ask for Courtney Arnold for the best service."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."