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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diomar Escamilla

Diomar Escamilla

May 30, 2024

5  out of  5
rating by Diomar Escamilla
"My agent for over 20 yrs"
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Ron Matkin

May 22, 2024

5  out of  5
rating by Ron Matkin
"This is the place for your insurance needs!!"
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Tia Novitski

February 23, 2024

1  out of  5
rating by Tia Novitski
"Called to get a quote, because we are financing a vehicle. Was told couldn't get a quote because the system shows that we don't have insurance (even tho we have liability thru remco in Tomball) Just out of curiosity, having no insurance, would be the reason to call an insurance company to GET INSURANCE?!?! Also the lady was extremely rude. She told us she didn't know what to tell us, that we should go through progressive. We SURE WILL!!!! 10/10 on the ick scale."
We responded:
"Hi Tia, Eligibility decisions are made by State Farm, not my office. I understand that being told that we couldn't insure you was frustrating and maybe even rude. That's not our intention. We're here to serve and to help and that was the reason we offered the name of a competitor, because even if we couldn't insure you, we knew you needed insurance and the name of a competitor that might write it. Best regards."
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Kimberly Knapper

September 22, 2022

5  out of  5
rating by Kimberly Knapper
"So very kind and helpful I got everything I needed was a very pleasant visit"
Profile photo of Charlie Harper

Charlie Harper

June 23, 2022

5  out of  5
rating by Charlie Harper
"Been with Chris Burns many years always helpful and friendly"
We responded:
"Charlie, thank you so much for the stars and review! I appreciate the loyalty and trust you’ve given to me and my agency."
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cindy wright

June 3, 2022

5  out of  5
rating by cindy wright
"Best insurance company in the area. Brandy and Kristi are always spot on for service! Definitely recommend every chance I get!"
We responded:
"Cindy, thank you so much for this great review and for letting Kristi and Brandy know how much you appreciate their effort. Most of all, thank you for choosing us to provide you the best insurance to serve you and your business."
Profile photo of Michele Wright

Michele Wright

May 4, 2022

5  out of  5
rating by Michele Wright
"Always there when I need them. Very polite and friendly. I couldn't ask for a better agent than Ms. Borden."
Profile photo of Shay Beisert

Shay Beisert

January 18, 2022

5  out of  5
rating by Shay Beisert
"Been with this group for a yr or two but State Farm has been great"
We responded:
"Hi Shay, thank you for this review and giving us the chance to serve you. We want to be the best auto and home insurance agency in Magnolia. It all starts with customers like you, so thank you again for being our client!"
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Cathie Gordy

November 5, 2021

5  out of  5
rating by Cathie Gordy
"Very good customer service."
We responded:
"Thank you Cathie! We truly appreciate your review and feedback about your experience at the agency!"
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Gabe M

July 1, 2021

5  out of  5
rating by Gabe M
"A message to Chris Burns State Farm. Thank you very much for the assistance you have provided me throughout my stay in Magnolia. All of your staff hve taken good care of my needs for thr six years I was with you. Keep up the good work!"
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Amber Brower

May 26, 2021

5  out of  5
rating by Amber Brower
"This location always has the most friendly and helpful staff they will go above and beyond to try and get me good service and always check in when something doesn't quite go right for whatever reason and make sure if they can fix anything for me they will. Always so nice to answer even the questions that I feel silly about asking. They feel like part of the family. One heck of a location. And one heck of service and deals. Thank you so much state farm and Chris burns. 😀"
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Will hey

April 29, 2021

5  out of  5
rating by Will hey
"Best and easiest auto insurance agency they will have my business for life!"
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Rachel Metting

April 24, 2021

5  out of  5
rating by Rachel Metting
"Love state farm been with them 2 years"
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Kelly Brown

February 18, 2021

5  out of  5
rating by Kelly Brown
"Great people and awesome customer service."
Profile photo of Tina Cleaveland (Christine)

Tina Cleaveland (Christine)

December 22, 2020

5  out of  5
rating by Tina Cleaveland (Christine)
"Everyone is always very helpful and quick to respond."
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Danielle Lane

September 23, 2020

5  out of  5
rating by Danielle Lane
"Great insurence"
Profile photo of Chien Chateau

Chien Chateau

April 9, 2020

1  out of  5
rating by Chien Chateau
"I was with Chris Burns for 5 years. I had no accidents until last year. The accidents were just minor scrapes and Chris decided not to renew my coverage. I will never use State Farm again in my life."
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Nelda Krug

March 4, 2020

5  out of  5
rating by Nelda Krug
"great group, they fixed me up with adding my grandsons. One minute , done! great prices too. They really care about you"
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Stephanie Alexander

February 10, 2020

5  out of  5
rating by Stephanie Alexander
"Mr. Burns and his staff are the best ever. Seriously. I have called them and they are always professional and really care about me as a client. With something as important as my car insurance and life insurance, they are the best."
We responded:
"Stephanie, thank you so much for this review, and for being a our client for so many years. Kristi and I appreciate you too."
Profile photo of Lon Brown

Lon Brown

December 7, 2019

5  out of  5
rating by Lon Brown
"Moved to Texas in April 2019 and I was recommended Chris Burns Agency. When I first spoke to their staff, I received nothing but friendly and professional service. When I needed to make changes to my policy, the staff has been accommodating to my needs and the expertise and service has been top notch! Highly recommend!"
We responded:
"Lon, thank you again for this review."
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Savage YT

November 6, 2019

5  out of  5
rating by Savage YT
"Helpful"
We responded:
"Hey thanks for the review. We appreciate you too!"
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Annette Jeffus

September 2, 2019

5  out of  5
rating by Annette Jeffus
"Very nice employees."
We responded:
"Annette, thank you so much for your review and for being our client! We're glad to know you like the agency team!"
Profile photo of Diane Cheatham

Diane Cheatham

July 31, 2019

5  out of  5
rating by Diane Cheatham
"This agency has been providing insurance to me for about 20 years, and it's ALWAYS a pleasure to interact with the staff. They have a 'can-do' attitude that is rare these days. You know how when you call a business and the personnel respond as though you're a nuisance? You won't find that attitude at this agency. The staffers have long track records with this agency, so they know the business and they know what you're talking about (even if if you don't know how to explain what you need). It's a pleasure spending my money at a place where the people realize that the point of their jobs is to serve ME!"
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roger bustamante

June 25, 2019

5  out of  5
rating by roger bustamante
"So far my wife and I have a great experience with Chris and his team! Especially Kristy! She has gone above and beyond to help us out!"
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CINDY THIESSEN

June 13, 2019

5  out of  5
rating by CINDY THIESSEN
"Always there when you need them. Brandy and Kristi are always very helpful with anything I have every wanted. Chris is great with Medicare questions. They do it all."
We responded:
"Cindy, thank you so much for your review. We appreciate you too!"